live chat software
2.6 star(s) from 10 user(s)

live chat software

Description:

Live2Support was founded in 2003 to provide online customer support to organizations around the world with an Internet presence. The company’s live help software has been developed to address the needs of multiple segments of various online communities and e-commerce enterprises including banking, insurance, education, shopping, counseling and others by acting as a two-way communication conduit between site visitors and online enterprises. Advanced-level customization capabilities facilitate the use of the corporate logo, signage, fonts, colors and the strategic positioning of the chat window on web pages thus enabling businesses to give a personalized look and feel to live chat interactions with customers. The live chat software’s flexibility and versatility allows companies to tailor independent and separate chat windows for departments such as sales, product promotions, technical support, billing and customer service departments. Live2Support’s live chat application generates detailed chat transcripts. This enables companies to use these transcripts to conduct market research, develop customer profiles, train chat operators and evaluate chat operator performance.

Provides:
best live chat software live chat for website live support for website
47 36th Street, Suite # 20442 New York, New York 11101 United States
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Reviews of live chat software New York

Sales and Support Manager on your website by Steven Martin2015-09-07 09:56:34

Live chat service on website makes the real time interactions possible. Besides that live chats software can be integrated with third party software that provides more functionality to both of the services. It is not only that it provide real time support it is much more helpful to customer oriented sales pitch that helps to attain higher online sales service conversion rate. That all is possible based on the extensive information provided by visitor monitoring window. I myself am using live chat software from live2support from last 6 years.

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